Rolling Out Claude: An Admin's Plan from Pilot to Value

What's inside

1. Level 1: Course Scope, Independence and Verifying FeaturesFree
   Learn that this course is independent of Anthropic, and how to check any Claude feature, limit or plan claim against Anthropic's current pricing, help centre and trust pages before relying on it.
2. Level 2: The Five Rollout DecisionsFree
   Frame a Claude rollout as five linked decisions (structure and identity, access, governance, spend, visibility) and set up the rollout plan document used throughout the course.
3. Level 3: Team versus Enterprise: What Each Adds
   Compare the Team and Enterprise plans using Anthropic's current pricing page, covering seat types, seat ranges, billing model and the admin controls each plan includes.
4. Level 4: Organisations, SSO, Provisioning, Roles and Groups
   Design the identity layer: the organisation structure, domain verification, single sign-on, just-in-time versus SCIM provisioning, and the roles and groups that later lessons attach access and budgets to.
5. Level 5: Mapping the Core Products to User Groups
   Map the main Claude products (Claude chat on web, desktop and mobile, Claude Code, Claude in Chrome and the Microsoft Office add-ins) to the user groups that need them.
6. Level 6: Deciding Who Gets Connectors and Plugins
   Extend the access matrix to connectors and plugins by deciding which systems Claude may reach, for which groups, and who approves a new request.
7. Level 7: Staging Access from Pilot to Wider Release
   Plan a phased rollout with a defined pilot cohort, entry and exit criteria for each stage, and a rollback path.
8. Level 8: Data Retention and How Customer Data Is Used
   Establish what Anthropic's privacy and trust pages currently state about retention and use of customer data on commercial plans, and which retention controls each plan confirms.
9. Level 9: Audit Logging and Compliance Visibility
   Plan how admin and user activity will be recorded and reviewed, using audit logs and the Compliance API where the plan confirms them.
10. Level 10: Setting Connector and Tool Permissions
    Configure governance for what Claude can read and do through connectors and tools, applying least privilege and separating read access from write actions.
11. Level 11: Regulated Data and the Acceptable-Use Policy
    Classify which data may be used with Claude, handle regulated data using only confirmed offerings, and write an acceptable-use policy that staff can follow.
12. Level 12: Seats and Usage Limits: The Base Cost Model
    Build the base cost model from seat counts and seat types, and understand how included usage limits affect what users can do.
13. Level 13: Extra Usage, Spend Limits, Claude Code and API Cost
    Control variable cost by setting extra-usage rules and spend limits at the levels the plan confirms, and budget separately for Claude Code and API consumption.
14. Level 14: Usage Analytics and Adoption Measures
    Use the admin usage analytics confirmed for the plan to track adoption, find inactive seats and heavy users, and set a regular review.
15. Level 15: Champions and Training
    Build the people side of enablement with a champions network and a role-based training plan timed to the rollout stages.
16. Level 16: Shared Projects, Skills and a Use-Case Intake
    Scale good practice through shared Projects and organisation-provisioned Skills, and run an intake process that collects, prioritises and approves use cases.
17. Level 17: Risk: Prompt Injection, Agents and Human Review
    Understand how prompt injection and agents acting on systems create risk, and define where human review is mandatory.
18. Level 18: Claude via Amazon Bedrock, Google Cloud and Foundry
    Outline the cloud-platform routes to Claude and how identity, billing, data terms and feature availability differ from Anthropic's own Team and Enterprise plans.
19. Level 19: Measuring and Reporting Value
    Turn adoption data into evidence of value by setting baselines, choosing outcome measures per use case and reporting cost against benefit to sponsors.
20. Level 20: Final Challenge: Assemble the Full Rollout Plan Exam
    Review the whole course by assembling and defending a complete rollout plan for a scenario organisation across structure and identity, access, governance, spend, visibility, enablement, risk and value.

Access

The first 2 levels are free with a free account. Every level, the podcast edition and the AI tutor come with All Access at £4.99/month or any Creator plan — see pricing.

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