ChatGPT at Work: No-Code Skills for Knowledge Workers

What's inside

1. Level 1: What ChatGPT Is and Where It FailsFree
   Learn what ChatGPT is, how it produces answers, and its main limits for work: hallucination, the context window and how your data is handled. The course is independent of OpenAI, and ChatGPT's features change often, so every feature should be checked against OpenAI's current pages.
2. Level 2: Choosing a Plan and a Model for Your WorkFree
   Compare the current ChatGPT plans (Free, Go, Plus, Pro, Business, Enterprise) by what each changes for work, then choose the right model in the model picker for a task.
3. Level 3: Prompt Structure: Context, Task, Constraints, Format
   Write work prompts in four parts that set the context, define the task, state the constraints and specify the output format.
4. Level 4: Iterating to Better Results
   Improve an output step by step with follow-up prompts, examples and corrections rather than starting again.
5. Level 5: Checking Output: Accuracy, Bias, Completeness
   Use a repeatable review method to check ChatGPT output for factual accuracy, bias and missing information, and decide when a qualified person must review it before it is used.
6. Level 6: Safe Use: Data Controls and Company Policy
   Decide what you can and cannot paste into ChatGPT, and set up data controls, training settings and temporary chats in line with your company's policy and any rules on regulated data.
7. Level 7: Memory and Custom Instructions
   Set up custom instructions and manage memory so ChatGPT keeps useful context about your role, while you control what it stores and forgets.
8. Level 8: Organising Ongoing Work in Projects
   Use projects to group related chats, files and project-specific instructions for an ongoing piece of work.
9. Level 9: Files, Spreadsheet Analysis and Charts
   Upload documents and spreadsheets, have ChatGPT analyse the data and build charts, and check every figure against the source file.
10. Level 10: Search and Deep Research with Sources
    Use web search for current facts and deep research for multi-source reports, then check the cited sources behind each claim.
11. Level 11: Writing in Canvas and Working by Voice
    Draft and edit longer documents in canvas with targeted edits, and use voice for hands-free brainstorming and capturing notes.
12. Level 12: Creating and Editing Images for Work
    Generate and edit images for work materials, and check the results for accuracy, brand fit, rights and features still marked beta.
13. Level 13: Custom GPTs: When and How to Build One
    Decide whether a repeated task justifies a custom GPT instead of a project or a saved prompt, then build, test and share one safely.
14. Level 14: Connectors: Drive, SharePoint, Gmail and More
    Connect ChatGPT to work tools such as Google Drive, SharePoint and Gmail, use them to find and summarise your own content, and control which permissions you grant.
15. Level 15: Supervising Agent Mode on Multi-Step Tasks
    Give agent mode a multi-step task, monitor and step in as it works, and decide which actions need your explicit approval.
16. Level 16: Desktop Apps, Browser, Team Workspaces, Sharing
    Use ChatGPT through its desktop apps and in the browser, and collaborate safely in team workspaces with shared chats, projects and GPTs.
17. Level 17: Worked Cases: Sales, Marketing, HR, Finance
    Apply the complete workflow to worked cases in sales, marketing, HR, finance and project management, choosing the right tools and checks for each.
18. Level 18: Final Challenge: Full Workflow and Governance Exam
    Complete a comprehensive work scenario that combines every course skill, from choosing a plan and model through prompting, research, data analysis, automation and sharing, and that is assessed on how the results were checked and governed.

Access

The first 2 levels are free with a free account. Every level, the podcast edition and the AI tutor come with All Access at £4.99/month or any Creator plan — see pricing.

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