Responsible AI for Police and Emergency Services

What's inside

1. Level 1: What AI Assistants Can and Cannot Do in Your RoleFree
   Learn what general AI assistants such as ChatGPT, Gemini, Claude and Microsoft 365 Copilot actually do, where they help police, fire, ambulance and control room staff, and where they fail, using dated, sourced evidence of how UK emergency services use them now.
2. Level 2: Approved Tools and Reading Your Workplace AI PolicyFree
   Learn how to tell an approved, organisation-managed AI tool from a personal consumer account, and how to find, read and apply your service's AI policy before using any tool for work.
3. Level 3: Data Protection: What Never Goes Into a Tool
   Learn how UK GDPR and the Data Protection Act 2018, including Part 3 for law enforcement processing, limit what personal, sensitive and operational information you can enter into an AI tool.
4. Level 4: Your Statement, Your Account: Evidence and CPIA
   Learn why witness statements, evidential notes and records of what you saw and did must stay your own first-hand account, and how duties under the Criminal Procedure and Investigations Act 1996 (CPIA) to record, retain and disclose material apply to AI-assisted work.
5. Level 5: Drafting Reports and Admin in Approved Tools
   Learn a step-by-step workflow for using an approved AI tool to draft non-evidential reports, emails, rotas, meeting notes and routine admin, from a structured prompt through to a checked final version.
6. Level 6: Checking Output: Accuracy, Bias and Made-Up Facts
   Learn a repeatable method to check AI output for factual errors, invented sources or legislation, outdated information, and biased or stereotyping language before you rely on it.
7. Level 7: Summarising Policy, Guidance and Legislation
   Learn how to use AI to summarise legislation, Authorised Professional Practice, clinical guidance or fire service procedures for revision, and how to check every summary against the official source.
8. Level 8: Briefings and Shift Handovers
   Learn how to use AI to structure clear, consistent briefings and shift handovers from anonymised or non-sensitive notes, while keeping operational judgement and risk information under human control.
9. Level 9: Public Messages and Community Engagement
   Learn how to draft clear, accessible and accurate public messages, social media posts, appeals and community engagement material with AI support, within your service's communications rules.
10. Level 10: Translating for the Public Safely
    Learn when AI translation may help communication with members of the public who do not speak English well, its accuracy and confidentiality limits, and when a professional interpreter is required.
11. Level 11: Operational AI: Redaction, Transcription, Triage, Facial Recognition
    Learn how operational AI systems already used or trialled in UK emergency services, such as automated redaction, transcription, call triage support and live or retrospective facial recognition, work in principle, and where their known limits mean human checks are required.
12. Level 12: AI Principles, APP and Accountability for Decisions
    Learn the College of Policing and NPCC principles for AI use (lawful, transparent, explainable, responsible, accountable and robust), the related Authorised Professional Practice on data ethics and data-driven technologies, and the matching expectations in fire and ambulance services, so that you stay accountable for every decision AI supports.
13. Level 13: The Public Sector Equality Duty and Bias
    Learn how the public sector equality duty under the Equality Act 2010 applies to AI-assisted work, and how bias in data and tools can lead to unfair outcomes for protected groups.
14. Level 14: Being Open and Honest About Your AI Use
    Learn when and how to disclose that you used AI in your work to supervisors, colleagues, the courts and the public, in line with integrity standards and your service's policy.
15. Level 15: Learning With AI: Exams, Promotion and Training
    Learn how to use AI as a study partner for exams, promotion processes, CPD and training in ways that build your own knowledge and judgement, while respecting assessment rules.
16. Level 16: Talking to Managers and Colleagues About AI
    Learn how to raise ideas, concerns and questions about AI with managers, colleagues, staff associations and unions, using evidence and your service's governance routes.
17. Level 17: How Emergency Service Roles May Change
    Learn how police, fire, ambulance and control room roles may change over the next few years, based on published evidence and stated with honest uncertainty, and which human skills are likely to stay central.
18. Level 18: Building Your Personal 30-Day AI Plan
    Learn how to turn the course into a practical 30-day plan for safe, approved AI use in your own job, with checkpoints, safeguards and ways to measure progress.
19. Level 19: Final Challenge: Responsible AI Across Your Role Exam
    Apply everything from the course to a set of realistic multi-stage scenarios that test tool choice, data protection, evidence and disclosure rules, checking, public communication, operational AI, equality and accountability.

Access

The first 2 levels are free with a free account. Every level, the podcast edition and the AI tutor come with All Access at £4.99/month or any Creator plan — see pricing.

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