Kanban and Agile Delivery: Flow, Metrics and Forecasting

What's inside

1. Level 1: Agile Values and Principles in Plain WordsFree
   Learners restate the four values and twelve principles of the Agile Manifesto in plain language and connect them to the everyday goal of delivering work more predictably in any kind of team.
2. Level 2: Where Kanban Came From and Your First BoardFree
   Learners trace Kanban from its roots in Toyota's manufacturing to knowledge work, tell apart the two main sources, the Kanban Guide and the Kanban Method, and set up a basic practice board.
3. Level 3: Mapping Your Team's Real Workflow
   Learners map how work actually moves through their team, from request to delivery, and record the stages, hand-offs and points where work waits.
4. Level 4: Designing a Board from the Workflow Map
   Learners turn their workflow map into a board design with columns, done sub-columns, swimlanes and card details that show the real state of the work.
5. Level 5: Making Policies Explicit
   Learners write down the rules that govern the workflow, including entry and exit criteria and a definition of done for each column, so everyone handles work the same way.
6. Level 6: Work-in-Progress Limits and Why They Speed Delivery
   Learners explain why limiting work in progress cuts multitasking and waiting, then set first WIP limits on their board and handle the conversations that follow.
7. Level 7: Switching from Push to Pull
   Learners change from pushing assigned work onto people to pulling work when capacity frees up, using WIP limits as the signal to pull.
8. Level 8: The Four Flow Metrics: WIP, Cycle Time, Throughput, Age
   Learners define and collect the four core flow metrics, work in progress, cycle time, throughput and work item age, using the start and end points of their workflow.
9. Level 9: Little's Law in Plain Words
   Learners explain how average work in progress, average cycle time and average throughput relate, and use that relationship to reason about the effect of changing WIP.
10. Level 10: Reading Cumulative Flow Diagrams
    Learners build and read a cumulative flow diagram to spot growing queues, bottlenecks, stalled work and changes in arrival and departure rates.
11. Level 11: Setting a Service Level Expectation
    Learners use cycle time data and percentiles to set a service level expectation that tells customers how long a work item is likely to take.
12. Level 12: Classes of Service
    Learners group work by urgency and cost of delay into classes of service, each with its own policies, so urgent work is handled without wrecking flow for everything else.
13. Level 13: Handling Blockers and Dependencies
    Learners make blocked items and dependencies on other teams visible, track how long items stay blocked, and act on the most common causes.
14. Level 14: Cadences: Replenishment, Daily Meetings and Reviews
    Learners set up a regular rhythm of replenishment, daily flow-focused meetings and delivery and improvement reviews that keeps the system working and improving.
15. Level 15: Forecasting with Throughput and Monte Carlo
    Learners forecast how many items will finish, or when a batch of items will be done, using historical throughput and an outline of Monte Carlo simulation instead of estimates.
16. Level 16: Combining Kanban with Scrum
    Learners apply Kanban practices inside a Scrum framework, using flow metrics, WIP limits and pull to support Sprint planning, the Daily Scrum, reviews and retrospectives.
17. Level 17: Scaling Across Teams and Choosing Tools
    Learners outline how to connect Kanban across several teams and how to set up flow in tools such as Jira, Trello, Azure Boards and Planner without depending on any one of them.
18. Level 18: Final Challenge: Diagnose and Improve a Struggling Team Exam
    Learners bring together everything from the course by diagnosing common Kanban failures in a team case study and planning a step-by-step, measurable improvement.

Access

The first 2 levels are free with a free account. Every level, the podcast edition and the AI tutor come with All Access at £4.99/month or any Creator plan — see pricing.

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