AI for Agency Recruiters: Fast, Fair and Compliant

What's inside

1. Level 1: What AI Can and Cannot Do in Agency RecruitmentFree
   Learners map the agency consultant's daily tasks against what current AI assistants such as ChatGPT, Gemini, Claude and Microsoft 365 Copilot can reliably do, using dated evidence of how the recruitment profession is using AI.
2. Level 2: Choosing Approved Tools and Following Workplace PolicyFree
   Learners work out which AI tools and features they are actually allowed to use at work, and how consumer, business and enterprise versions differ on data handling, by checking current vendor help pages and their agency's AI policy.
3. Level 3: What Never Goes Into a Prompt: Data and Confidentiality
   Learners apply UK GDPR principles and client confidentiality rules to everyday prompting, so that candidate personal data, special category data and confidential client information are not shared with AI tools without a lawful, approved basis.
4. Level 4: Checking AI Output for Accuracy, Bias and Made-Up Facts
   Learners use a repeatable verification routine to catch made-up facts, inaccurate claims, biased wording and overconfident statements in AI output before anything reaches a client or candidate.
5. Level 5: Taking Sharper Client Briefs with AI
   Learners use AI to prepare for, structure and summarise client briefing calls, so that job requirements are clear, essential and desirable criteria are separated, and doubtful or possibly discriminatory requirements are challenged with the client.
6. Level 6: Writing Inclusive, Accurate Job Adverts
   Learners turn an agreed client brief into a clear, inclusive and accurate job advert with AI, then check it for exclusionary language, inflated requirements and claims the client has not confirmed.
7. Level 7: Boolean and AI-Assisted Sourcing
   Learners use AI to build, widen and refine Boolean search strings and talent-pool strategies, while making sure their searches do not filter out protected groups directly or by proxy.
8. Level 8: Screening Hundreds of AI-Written Applications Fairly
   Learners design a consistent, criteria-based screening workflow for high volumes of applications, many of them AI-written, in which AI helps organise the work but a human applies the criteria and makes every decision.
9. Level 9: Spotting Fabricated CVs and Fake Candidates
   Learners recognise warning signs of AI-inflated or invented CVs and fraudulent candidate identities, and use proportionate, fair checks to confirm who a candidate is and what they have done.
10. Level 10: Candidate Messages That Stay Personal
    Learners use AI to draft outreach, updates and rejection messages that are specific to each candidate, honest and respectful, rather than generic messages sent in bulk.
11. Level 11: Interview Preparation and Constructive Feedback
    Learners use AI to prepare candidates for client interviews and to turn client feedback into useful, fair and accurate feedback for candidates.
12. Level 12: Formatting CVs Honestly, With Consent
    Learners use AI to reformat and summarise candidate CVs into agency templates without adding, inflating or changing facts, and confirm the candidate's informed consent before any CV goes to a client.
13. Level 13: Business Development and Market Updates
    Learners use AI to research prospects, draft personalised business development outreach and produce market updates, with every figure sourced and dated and no confidential client data used.
14. Level 14: The Conduct Regulations 2003 and REC Guidance
    Learners understand, in outline, the Conduct of Employment Agencies and Employment Businesses Regulations 2003 and relevant REC guidance, and how these rules apply when AI is part of their workflow.
15. Level 15: The Equality Act 2010 and Algorithmic Bias
    Learners apply the Equality Act 2010 to AI-assisted recruitment and understand how algorithmic bias can lead to direct or indirect discrimination, even when nobody intends it.
16. Level 16: Automated Decisions Under UK GDPR and the DUAA 2025
    Learners understand how UK GDPR, as amended by the Data (Use and Access) Act 2025, treats automated decision-making, and what that means for meaningful human involvement in agency screening and shortlisting.
17. Level 17: Disclosure and Honesty About AI Use
    Learners decide when and how to be open with candidates, clients and colleagues about their use of AI, in line with transparency duties, agency policy and professional honesty.
18. Level 18: Using AI to Deepen Expertise and Lead the Conversation
    Learners use AI as a study partner to build their own sector, role and market knowledge, then use that judgement to discuss AI adoption constructively with managers and colleagues.
19. Level 19: The Changing Role and Your 30-Day Plan
    Learners consider how the agency recruiter's role may change over the next few years, with honest uncertainty, and build a personal 30-day plan for safe, effective AI use.
20. Level 20: Final Challenge: A Compliant End-to-End Assignment Exam
    Learners run a full simulated agency assignment, from client brief to placement, using AI at each stage while applying every safety, fairness, data protection, accuracy and conduct rule from the course.

Access

The first 2 levels are free with a free account. Every level, the podcast edition and the AI tutor come with All Access at £4.99/month or any Creator plan — see pricing.

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