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Lesson 2: Buongiorno! Greetings Through the Day

You learn which greeting fits each time of day, how to say goodbye, and the basic polite words Italians expect you to use.

Free to read, no account needed. Part of Andiamo! Practical Italian for Your Trip to Italy.

By the end of this level you'll be able to

  • Pick the right greeting for the time of day: buongiorno, buon pomeriggio, buonasera or buonanotte
  • Use per favore, grazie, prego, scusi and permesso in the right situations
  • Greet and say goodbye to a shopkeeper politely in a short role-play
  • Follow and repeat a short model dialogue for the lesson's situation, then reuse its phrases in your own exchange.

Your First Real Italian Words

Welcome back! Last time we got your mouth around Italian sounds. Today we put them to work. You're going to learn the words you'll use most on your whole trip, and you'll say them dozens of times a day.

Here's something to know up front. In Italy, greeting people isn't optional. When you walk into a small shop, a café or a bakery, you say hello to the person behind the counter. If you walk in and start browsing in silence, people see it as rude. One word fixes that, so let's learn it.

Buongiorno: Your All-Purpose Hello

Buongiorno (bwon-JOR-no) means "good day." It's your go-to greeting from the moment you wake up. Remember from Level 1 that gi gives you a soft "j" sound, so it's JOR, not GHEE-or.

So when does it stop? There's no exact rule. Buongiorno usually runs through the morning, and many Italians keep using it well into the afternoon. It's a lot like the way people judge "good evening" in English. You go by feel, not by the clock.

What About the Afternoon?

You'll find buon pomeriggio (bwon po-meh-REED-jo), "good afternoon," in every phrasebook. It's perfectly correct. But here's a secret: Italians rarely say it out loud. You'll see it more in writing. In conversation, most people go straight from buongiorno to buonasera.

So should you use it? Sure, nobody will mind. Just don't be surprised when people answer with buongiorno or buonasera.

Buonasera: Good Evening

Buonasera (bwo-na-SEH-ra) takes over later in the day. When does it start? That depends on where you are and the time of year. In the north you may hear it in the early afternoon. In the south, people often wait until around four or five. On a dark winter afternoon it comes sooner than on a long summer one.

Here's a simple rule for you: if it feels like late afternoon or evening, say buonasera. And if a shopkeeper greets you first, just repeat what they said. Easy!

One more nice thing: buonasera works for hello and goodbye in the evening.

Buonanotte: Only When You're Leaving

This is the one that catches travellers out. Buonanotte (bwo-na-NOT-teh) means "good night." You never use it to say hello. Walking into a restaurant at 9 pm? That's buonasera. Use buonanotte only when you're parting late at night or someone's heading to bed, like saying goodnight to the hotel receptionist on your way upstairs.

Saying Goodbye

Your safe, polite goodbye is arrivederci (ar-ree-veh-DEHR-chee). Add a friendly wish and you'll sound great:

  • Buona giornata (BWO-na jor-NAH-ta): "Have a good day"
  • Buona serata (BWO-na seh-RAH-ta): "Have a good evening"

Careful: they look like buongiorno and buonasera, but they're goodbyes, not hellos. You say buongiorno when you arrive and buona giornata when you leave.

You'll also hear salve (SAHL-veh), a handy middle-ground "hello" that's polite without being stiff. And ciao? You know it already, but keep it for friends. With shopkeepers and strangers, stick to buongiorno and buonasera.

The Magic Polite Words

Now for the words that oil every conversation.

Per favore (pehr fa-VOH-reh) means "please." Put it at the end of a request: Un caffè, per favore.

Grazie (GRAHT-tsee-eh) means "thank you." Say all three syllables. It's not GRAHT-see!

Prego (PREH-go) is the busiest little word in Italian. Its main meaning is "you're welcome," the reply to grazie. But you'll also hear it as "go ahead" when someone lets you through a door, or as "come in" or "please, take a seat." A waiter might even say prego? to mean "what can I get you?"

Scusi (SKOO-zee) means "excuse me" or "sorry." Use it to catch someone's attention, like a waiter or a passer-by, or to apologise when you bump into someone. It's the polite form for strangers. We'll see why in the next level.

Permesso (pehr-MES-so) literally means "permission." You use it in two situations. The first is when you squeeze past people on a packed bus or in a crowded market. The second is when you step into someone's home or office: you pause at the door and say Permesso? It's like asking, "May I come in?" And what will they answer? Prego!

So what's the difference between scusi and permesso? Think of it like this: scusi gets attention or apologises. Permesso asks to get through or come in.

Model Dialogue: At the Bakery

It's 10 am. You walk into a little bakery.

Baker: Buongiorno! You: Buongiorno! Un cornetto, per favore. Baker: Ecco. (Here you are.) You: Grazie! Baker: Prego. You: Arrivederci! Baker: Arrivederci, buona giornata!

Read it out loud twice. Notice the pattern? Greet, ask, thank, say goodbye. That's the shape of almost every shop visit in Italy.

Your Turn: Role-Play

Now it's 7 pm and you're popping into a small shop for a bottle of water (una bottiglia d'acqua). Take your part out loud:

Shopkeeper: Buonasera! You: ...

How did you do? You might have said: Buonasera! Una bottiglia d'acqua, per favore... Grazie! Arrivederci, buona serata! If you did, perfect. If someone's blocking the door on your way out, a quick Permesso! gets you through.

Key Takeaways

  • Always greet when you walk into a shop or café. Silence comes across as rude.
  • Buongiorno in the morning and often into the afternoon. Buonasera from late afternoon on. Buon pomeriggio is correct but rarely spoken.
  • Buonanotte is only for parting late at night, never for hello.
  • Buona giornata / buona serata are goodbye wishes. Pair them with arrivederci.
  • Per favore = please, grazie = thank you, prego = you're welcome / go ahead / come in.
  • Scusi gets attention or apologises. Permesso asks to pass or enter.

A 6-question knowledge check follows this lesson in the app, free and without an account.

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Next: Level 3, Tu or Lei? Introducing Yourself.

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